Last updated: November 4, 2026.
1. Introduction
At User One Studio, we respect the privacy of individuals who use our websites, mobile applications, and digital services.
This Privacy Policy explains what personal information we may process, why we use it, which service providers we may share it with, how long we may retain it, and what rights users have regarding their personal data.
We are committed to processing personal data lawfully, transparently, and proportionately, in accordance with applicable data protection laws.
2. Data Controller
The data controller responsible for the processing of personal data described in this policy is Uos User One Studio SRL, a company incorporated in Costa Rica and operating under the trade name User One Studio.
For privacy-related inquiries or to exercise your data protection rights, you may contact us through our contact form or by calling +1 610-557-9276.
3. Scope of This Policy
This policy applies to websites, mobile applications, and digital services operated by User One Studio, including Internet radio directories and streaming applications.
Features and technology providers may vary across our services. The provisions of this policy apply according to the technologies and data processing activities actually used on each platform.
4. Information Collected Through Our Websites
When someone visits our websites, we may process technical information necessary to provide our services, maintain security, and analyze website performance, including:
- IP address and connection information.
- Browser type, operating system, and general device characteristics.
- Language and technical preferences.
- Pages visited, referring URLs, and access dates.
- Logs related to errors, security, and system operation.
Some websites may use analytics services, advertising technologies, cookies, and similar technologies, depending on their configuration and applicable privacy preferences.
5. Information Voluntarily Provided by Users
When users submit contact forms or request the addition, modification, or removal of a radio station, we may receive information such as:
- Name and email address.
- Contact information voluntarily provided.
- Radio station name, website, and streaming URLs.
- Message content and attached documentation.
- Date and technical information associated with the request.
We use this information to respond to inquiries, process requests, manage our directories, and document actions taken.
An email address may constitute personal data even when the identity of its owner has not been verified.
6. Information Processed by Our Mobile Applications
Our applications provide access to Internet radio streams and other features related to audio playback.
To provide these services, display advertising, analyze usage, manage application settings, and diagnose technical issues, our applications and certain technology providers may process:
- Device model and operating system version.
- Application version and identifiers.
- IP address and general connectivity information.
- Installation and advertising identifiers, where applicable.
- Usage events and interactions with application features.
- Information about errors, crashes, and performance.
- Data related to ad delivery and measurement.
- Privacy preferences and consent information, where applicable.
The information actually processed depends on the application, its integrated providers, and the user's privacy preferences.
Our radio applications do not require users to create a personal account to access their standard playback features.
7. Application Permissions
Our Android applications may use permissions related to Internet access, network connectivity, audio playback, background media playback, and playback-related notifications.
They may also include permissions for compatibility with older Android versions and permissions used by integrated technical components.
Advertising services may use advertising identifiers in accordance with operating system restrictions and applicable privacy preferences.
Users can review and manage available permissions through their device settings.
8. Advertising and Monetization
Our mobile applications are free to use and may be supported by advertising.
We use Google AdMob and, in certain applications, Meta Audience Network through advertising mediation services.
These providers may process advertising identifiers, IP addresses, technical device information, and advertising interaction data for ad delivery, measurement, security, and fraud prevention.
The use of information for personalized advertising depends on user preferences, provider configurations, and applicable legal requirements.
Non-personalized advertising may also involve certain technical data processing necessary to display advertisements and prevent abuse.
You can review the providers' privacy policies:
9. Consent and Privacy Preferences
Our applications use Google User Messaging Platform (UMP) to present consent options related to certain advertising data processing activities to users in the European Economic Area and the United Kingdom.
Users can select the available options and subsequently modify their preferences through the application's privacy features.
Declining consent for personalized advertising does not necessarily mean that advertisements will no longer be displayed.
Where processing is based on consent, users may withdraw their consent through the available mechanisms without affecting the lawfulness of processing carried out before the withdrawal.
10. Google Analytics for Firebase
We use Google Analytics for Firebase to obtain statistics about application usage and understand how users interact with application features.
This service may process usage events, application or installation identifiers, and technical device information, depending on its configuration and applicable privacy preferences.
Data subject to the retention controls of our Google Analytics properties is configured with the following retention periods:
- Event data: 2 months.
- User data: 14 months.
These periods do not necessarily apply to all aggregated reports or potential data exports.
11. Firebase Crashlytics
We use Firebase Crashlytics to detect, investigate, and resolve application errors and stability issues.
This service may process crash reports, installation identifiers, technical device information, operating system and application versions, and logs associated with detected errors.
This information is used to improve the stability and reliability of our applications.
12. Firebase Remote Config
We use Firebase Remote Config to manage configuration parameters and modify certain aspects of application behavior without requiring users to install a new version.
This service may process installation identifiers and technical information necessary to provide the relevant configuration.
For additional information about these services, please review the Firebase Privacy and Security documentation.
13. Third-Party Radio Streams and Services
The radio stations available through our applications and directories are primarily operated by third parties independent of User One Studio.
When a user plays a radio station, their device may establish a connection with the station's streaming server or its service provider's infrastructure.
The operator of that server may receive technical information necessary to provide the stream, including the user's IP address.
User One Studio does not control the privacy practices of all external streaming providers.
For information about our criteria for adding and removing radio stations, please review our Radio Station Inclusion Policy.
14. Purposes and Legal Bases for Processing
We process personal data to provide our services, respond to requests, manage our directories, maintain security, analyze platform performance, display advertising, and document our activities.
Where the General Data Protection Regulation (GDPR) applies, processing may be based on the following legal grounds, depending on its purpose:
- Consent (Article 6(1)(a)): where processing requires the user's authorization.
- Performance of a contract or pre-contractual measures (Article 6(1)(b)): where processing is necessary to manage a contractual relationship or a related request.
- Legal obligation (Article 6(1)(c)): where processing is necessary to comply with an applicable legal requirement.
- Legitimate interests (Article 6(1)(f)): where appropriate to protect our systems, prevent abuse, document requests, maintain administrative records, or defend our rights, provided the applicable legal requirements are met.
The applicable legal basis depends on the specific processing activity and its circumstances.
15. Personal Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it is processed and to comply with applicable legal obligations.
Retention periods may vary depending on the nature of the information, the duration of an operational relationship, documentation requirements, and applicable legal time limits.
15.1. Analytics and Diagnostic Data
Data subject to Google Analytics retention controls is configured with retention periods of 2 months for event data and 14 months for user data.
Data processed through Firebase Crashlytics and other Firebase services is subject to Google's applicable retention periods and mechanisms, as well as any additional relevant configuration.
15.2. Communications and Contact Forms
Communications received through our forms and contact channels may be retained to respond to requests, document actions taken, maintain administrative records, and address potential inquiries or claims.
The retention of these records depends on their purpose, administrative or evidentiary value, and applicable legal time limits.
15.3. Radio Station Requests
Requests to add, update, or remove radio stations may be retained as evidence of actions taken and information provided by requesters.
These records may include the original message, email address, date of receipt, and relevant supporting information.
Information may be retained while the radio station remains listed in our services and, subsequently, for an additional period that is necessary and justifiable to address potential disputes or claims.
Receiving a request from an email address does not necessarily mean that the sender's identity or legal authority to represent a radio station has been verified.
When personal data is no longer necessary for a valid purpose, its deletion or anonymization should be assessed.
16. Data Recipients and Technology Providers
To provide our services, we may use hosting, infrastructure, email, analytics, diagnostics, remote configuration, and advertising providers.
These providers include Google and Meta, depending on the services integrated into each platform.
Providers may act as independent data controllers or data processors, depending on the processing activity and applicable contractual terms.
We may also disclose information when necessary to comply with legal obligations, respond to valid requests from competent authorities, or protect our rights.
We do not directly sell contact databases collected through our forms.
17. International Data Transfers
Uos User One Studio SRL is incorporated in Costa Rica and uses technology providers that may process information in different countries.
As a result, certain personal data may be transferred to or processed outside the user's country of residence.
Where an international transfer is subject to the GDPR, the appropriate legal mechanisms and safeguards must apply. These may include adequacy decisions, Standard Contractual Clauses, or other instruments recognized under applicable law.
18. Information Security
We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or improper disclosure.
These measures may include access controls, authentication mechanisms, system maintenance, and security updates.
However, no computer system or method of data transmission can guarantee absolute security.
19. User Rights
Subject to applicable law, users may have the right to:
- Access their personal data.
- Request correction of inaccurate information.
- Request deletion of their personal data where applicable.
- Request restriction of processing.
- Object to certain processing activities.
- Request data portability where applicable.
- Withdraw consent for processing activities based on consent.
- Lodge a complaint with the competent data protection supervisory authority.
To exercise these rights, please use our contact form.
We may request information reasonably necessary to verify the requester's identity and protect personal data against unauthorized access or modification.
The right to erasure is not absolute. Certain information may be retained where there is a valid legal basis, a legal obligation, or a duly justified need for the establishment, exercise, or defense of legal claims.
20. Cookies and Similar Technologies
Our websites may use cookies and similar technologies to provide features, remember preferences, analyze usage, and display advertising.
Users can manage cookies through their browser settings and the consent mechanisms available on each website.
Disabling certain cookies may affect some features.
Mobile applications may use identifiers and technical mechanisms other than traditional browser cookies.
21. Comments and External Social Services
Some of our websites may integrate external services, such as Facebook Comments, that allow users to interact with content through third-party platforms.
These services may process identifiers, technical information, cookies, and data related to user interactions, in accordance with their own policies and applicable privacy preferences.
For additional information, please review the Meta Privacy Policy.
22. Business Changes
In the event of a reorganization, merger, acquisition, or transfer of assets related to our services, certain personal data may be transferred where a valid legal basis permits it.
Any such transfer must comply with applicable data protection obligations and legal requirements.
23. Representative in the European Union
In accordance with Article 27 of the General Data Protection Regulation (GDPR), Uos User One Studio SRL has appointed FGND Core GmbH as its representative in the European Union.
- Company: FGND Core GmbH.
- Address: Hauptstrasse 151, 10827 Berlin, Germany.
- Email: Click here to show mail address.
The representative serves as a contact point for data subjects and supervisory authorities in the European Union regarding matters falling within its responsibilities under Article 27 of the GDPR.
The appointment of this representative does not replace the responsibilities of Uos User One Studio SRL as the data controller.
24. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technologies, providers, or legal requirements.
The current version will be available on this page and will indicate its last update date.
Where a change requires specific notification or renewed consent, we will take the appropriate measures in accordance with applicable law.
25. Related Policies
For additional information about our services, please review: